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Nathan DeGruchy

Web Systems & Support Specialist

Summary

Service and Web technology specialist with extensive experience implementing websites and services to increase efficiency, visibility and user experience while maintaining semantically clean code and decreasing expenses. Expertise in:

Various operating systems

Operating Systems

  • Windows
  • MacOS
  • GNU/Linux
  • Apple iOS
Various programming languages

Programming Languages

  • PHP
  • HTML5/CSS3/JavaScript
  • Shell
  • Bootstrap
Server logo

Software

  • Active Directory
  • Nginx
  • WordPress/MU
  • Office 365

Experience

FIS Global August 2017-Present

Executive Desktop Support Representative

Provide "white glove" executive support to C-level personnel. Provide tier 2 support to global users in a Fortune 500 organization.

Connecticut Center for Advanced Technology December 2015–August 2017

Desktop Support Technician II

Manage, maintain and support numerous desktop, server and infrastructure projects at a variety of locations for non-profit entities in the Jacksonville and Connecticut area(s).

Achievements:

  • Implemented and migrated organizations to SharePoint Online and other Office 365 services

GridIronNow.com October 2015–December 2015

Contractor/Developer

Implemented new features, styles and administrative components for the GridIronNow.com website utilizing HTML5, CSS3 and various WordPress and PHP techniques

Achievements:

  • Implemented new menu system with WordPress Ubermenu
  • Implemented new shortcodes for upcoming feature pages
  • Implemented new plugins with custom database integration
  • Implemented new "slideshow" system for multi-page stories

Florida Coastal School of Law 2006–2015

Web Systems Administrator

Manage, maintain and develop web systems for various requirements for students, faculty and staff.

Achievements:

  • Migration from static website infrastructure and ColdFusion applications to a PHP-based Drupal and WordPress CMS.
  • Modernized website with HTML5 & CSS3 and Bootstrap framework
  • Attain top-ten ranking in "Georgetown University's Top 10 Law School Home Pages" 3 years in a row. (2010, 2011, 2012 — no results from 2013 onward)
  • Third-tier Technical Support
  • Implementation of single-sign-on integration for various third-party systems.
  • Management of SharePoint/InfoPath-based forms and workflows.
  • Staff Excellence Award (2012)
  • 10-Years of Service Award

2005–2008 - Computer Support Specialist

Provided second-tier technical assistance for over 1,200 students and over 300 faculty and staff members.

Achievements:

  • Implemented assistive technologies for blind students; including Braille printing, document scanning and screen readers.
  • Managed and maintained over 300 faculty & staff computers and a computer lab.
  • Manage and maintained Microsoft Windows Software Update Services (WSUS).

Education

Florida State College at Jacksonville, Jacksonville, FL

  • 2018-present - Information Technology Management, B.S.
  • 2012–2017 - Networking Services Technology, A.S. - Current GPA 3.7

Acheivements

  • President's List (Fall 2014, Winter 2014, Summer 2016)
  • Dean's List (Fall 2015, Spring 2015, Winter 2015)
  • Technical Certificate: Information Technology Technician

Certifications

Microsoft

MCPS (November 2016)

Apple

ACMT (October 2015)

CompTIA

A+ Professional (November 2002)

CompTIA

Network+ Professional (November 2002)

FSCJ

Information Technology Technician (December 2015)

FDLE

CJIS Security Training (March 2017)

Professional Development

Languages

ASL - Basic Proficiency

DrupalCon

Washington D.C., Denver, CO, San Francisco, CA, Chicago, IL

Volunteer

Hubbard House